Cookie Policy
1. Information We Collect
We collect personal data (name, email, phone, company role) when you book a consultation or subscribe to our newsletter. Additionally, we use cookies and tracking pixels for analytics (e.g., page views, time on site) to improve service delivery. This complies with GDPR (EU) and CCPA (California).
2. Use of Collected Data
Your data is used exclusively for: (a) scheduling and conducting coaching sessions; (b) sending productivity resources and offers (with opt-out); (c) internal quality audits. We never sell personal information to third parties.
3. Data Storage & Security
Data is hosted on SOC 2 compliant servers with AES-256 encryption. Retention period: 24 months after last engagement, then anonymized. Breach notifications within 48 hours per GDPR Article 33.
4. Your Rights
Under GDPR, you have rights to access, rectification, erasure, and portability. For CCPA, you may opt-out of data sharing. Requests honored within 30 days. Contact [email protected].
5. Third-Party Processors
We engage with: (a) Zoom for video sessions; (b) Stripe for payments; (c) Mailchimp for email campaigns. Each has DPA in place. Not liable for their security incidents.
6. Policy Updates
Last updated Jan 2025. Changes communicated via email and site banner. Continued use signifies acceptance.
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